Slow speeds

If your eSIM is connected but internet speed is slow, try the steps below

 Possible causes

  Weak signal in your current location.
  Network congestion during peak hours.
  Automatic network selection issues.

  Quick fixes

  Toggle <strong>Airplane mode ON → OFF.
  Restart your phone.
  Move to an area with better signal.
  Switch preferred network to Auto or 4G.

  Data usage tips

  Close background apps.
  Disable auto-updates and cloud sync.
  Use Wi-Fi when available.

  Important notes
  Speeds may vary depending on local networks.
  5G availability is not guaranteed in all areas.
  Some plans may be subject to fair usage policies

   Need help?
   If slow speeds persist, contact our support team with your location and device details.