QR code not working

<h2>QR code not working</h2>
<p>If your QR code won’t scan or fails to add the eSIM, try the solutions below.</p>

<hr>

<h3>Common reasons</h3>
<ul>
  <li>The QR code has already been used.</li>
  <li>The QR code image is cropped or unclear.</li>
  <li>Camera permissions are restricted.</li>
  <li>Unstable internet connection during installation.</li>
</ul>

<hr>

<h3>Try these solutions</h3>
<ol>
  <li>Increase your screen brightness or print the QR code.</li>
  <li>Scan the QR code from another device (laptop/tablet).</li>
  <li>Make sure the entire QR code is visible.</li>
  <li>Check that your phone is connected to Wi-Fi.</li>
</ol>

<hr>

<h3>Manual installation</h3>
<p>If available, you may see an option to enter details manually instead of scanning.</p>
<p>Only do this if the manual details were provided in your order email.</p>

<hr>

<h3>Still not working?</h3>
<p>Contact our support team and provide:</p>
<ul>
  <li>Your order number</li>
  <li>Device model</li>
  <li>A screenshot of the QR code error</li>
</ul>

<hr>

<h3>Need help?</h3>
<p>We’re available 24/7 to assist you.</p>