No connection

  • Make sure you have selected the newly purchased eSIM as your Cellular Data (Setting -> Cellular -> Cellular Data -> Select eSIM) and it is “On”
  • Toggle “On” Data Roaming, on the new eSIM.
    Look for network connectivity bars.
    a. If there are bars, you have connected to a tower.
    b. If there is a “No Signal” showing you have not yet connected to a tower.
  • In case you have no signal, restart your device, so you have a fresh network connection.
    If you have a signal, but no data, you can try to manually select the data network.

Tips:

  • It can take several minutes to an hour to connect the first time.
  • Turn off any VPN settings.
  • Turn the eSIM on and off.